Shipping policy
At ORAVE, we aim to prepare and ship your order promptly.
Order Processing
Orders are processed within 1 business day. Processing times exclude weekends and public holidays. You’ll receive a shipping confirmation and tracking details once your order has been dispatched, where tracking is available.
Estimated Delivery Times
Delivery estimates begin after your order has been processed:
- Canada: 3–5 business days
- International: 4–8 business days
These are estimates, not guaranteed delivery dates. Carrier delays, customs checks, weather and other circumstances may affect delivery times.
Shipping Costs and Customs
Available shipping options and costs are shown at checkout. International orders may incur customs duties, taxes or import fees set by the destination country. These charges are not included in your order total unless stated at checkout.
Please check that your delivery address is correct before placing your order. For help with a shipment, contact us through the ORAVE Contact page.